Telemarketing tip: Take a deep breath and talk « ledgerleads_blog

Telemarketing tip: Take a deep breath and talk



June 30th, 2015

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Okay, as you might know the best way to relax or relieve stress is to take a deep breathe and think of nothing but what you need to focus with. Of course, we usually smoke a pack or drink a little to relieve stress which in return ruins our body slowly. But is taking a deep breath really helps?

In the movies, those who meditate often makes the best decision or live in a carefree life, but in reality when we are given a limited time to speak or act, we aren’t making the best decision of our life but the worst of. (In the movie, “A Thousand Words” or “Thousand Words” Eddie Murphy portrays a publisher who speaks and speaks and speaks. Until a tree “Curse” him, yes a tree. Who would have thought?

But the main topic here is, when you’re a telemarketer. You don’t always talk gibberish or nonsense; Of course you have a script right? But what if, you’re given a task to impromptu, what would you say? Of course you will shutter words and even say interjection words like “Aah”

I once applied for a call center agent, and sadly I wasn’t accept due to the fact that I always say the word “Aah” no matter how good you are in English, when you’re communication skill is a not that appealing you won’t get a job as a telemarketer or a call center agent.

I only have two tips for Telemarketers who are struggling using improvised words.

  1. Never speak if you’re unsure – Refrain from talking gibberish, when you speak you need to make sure of what you’re trying to say, or else, they will take it seriously. If you’re talking nonsense people might think that you’re just showing off or a total smart-ass
  2. Take a Deep breath before Starting – You need to make sure you’re not stressed out or you’re not in the mood. Because your mood is one of the key to living a successful live. You need to find that inner peace in you, even if you’re in a pickle. You need to consider that your health is more important. Being sane is better than being INSANE

A good telemarketer knows when to omit anger towards a client and knows when to calm down and take a deep breath

 

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